At the BIG4 Hahndorf Resort we take privacy very seriously. We’ve updated our privacy policy (Policy) to ensure that we communicate to you, in the clearest way possible, how we treat personal information. We encourage you to read this Policy carefully. It will help you make informed decisions about sharing your personal information with us.
By accessing our Website and using our Service, you consent to the terms of this Policy and agree to be bound by it and our Terms of Use.
BIG4 Hahndorf Resort collects Your personal information
BIG4 Hahndorf Resort may collect personal information directly from You when You:
BIG4 Hahndorf Resort may receive personal information from You about others
Through Your use of the Service, BIG4 Hahndorf Resort may also collect information from You about someone else. If You provide BIG4 Hahndorf Resort with personal information about someone else, You must ensure that You are authorised to disclose that information to BIG4 Hahndorf Resort and that, without BIG4 Hahndorf Resort taking any further steps required by applicable data protection or privacy laws, BIG4 Hahndorf Resort may collect, use and disclose such information for the purposes described in this Policy.
This means that You must take reasonable steps to ensure the individual concerned is aware of and/or consents to the various matters detailed in this Policy, including the fact that their personal information is being collected, the purposes for which that information is being collected, the intended recipients of that information, the individual’s right to obtain access to that information, BIG4 Hahndorf Resort’s identity, and how to contact BIG4 Hahndorf Resort.
Where requested to do so by BIG4 Hahndorf Resort, You must also assist BIG4 Hahndorf Resort with any requests by the individual to access or update the personal information You have collected from them and entered into the Service.
BIG4 Hahndorf Resort, holds, and uses Your personal information for limited purposes
BIG4 Hahndorf Resort collects Your personal information so that we can provide You with the Service and any related services You may request. In doing so, BIG4 Hahndorf Resort may use the personal information we have collected from You for purposes related to the Services including to:
verify Your identity,
BIG4 Hahndorf Resort can aggregate Your non-personally identifiable data
By using the Service, You agree that BIG4 Hahndorf Resort can access, aggregate and use non-personally identifiable data BIG4 Hahndorf Resort has collected from You. This data will in no way identify You or any other individual.
BIG4 Hahndorf Resort may use this aggregated non-personally identifiable data to:
All Data, including personal and non-personal information, that is entered into the Service by You, or automatically imported on Your instruction, is transferred to BIG4 Hahndorf Resort’s servers as a function of transmission across the Internet. By using the Service, You consent to Your personal information being transferred to our servers as set out in this Policy.
Currently our servers are located in the United States of America (U.S.), and Your personal information will be routed through, and stored on, those servers comply with relevant aspects of the U.S.-EU Safe Harbor Framework and has certified that it adheres to relevant Safe Harbor Privacy Principles. If the location of our servers change in the future, we will update this Policy. You should review our Policy regularly to keep informed of any updates.
By providing Your personal information to BIG4 Hahndorf Resort, You consent to BIG4 Hahndorf Resort storing Your personal information on servers hosted in the U.S. While Your personal information will be stored on servers located in the U.S., it will remain within BIG4 Hahndorf Resort’s effective control at all times. The server host’s role is limited to providing a hosting and storage service to BIG4 Hahndorf Resort, and we’ve taken steps to ensure that our server hosts do not have access to, and use the necessary level of protection for, Your personal information.
If You do not want Your personal information to be transferred to a server located in the U.S., You should not provide BIG4 Hahndorf Resort with Your personal information or use the Service.
BIG4 Hahndorf Resort takes steps to protect your personal information
BIG4 Hahndorf Resort is committed to protecting the security of Your personal information and we take all reasonable precautions to protect it from unauthorised access, modification or disclosure. Your personal information is stored on secure servers that have SSL Certificates issued by leading certificate authorities and all Data transferred between You and the Service is encrypted.
However, the Internet is not in itself a secure environment and we cannot give an absolute assurance that Your information will be secure at all times. Transmission of personal information over the Internet is at Your own risk and You should only enter, or instruct the entering of, personal information to the Service within a secure environment.
We will advise You at the first reasonable opportunity upon discovering or being advised of a security breach where Your personal information is lost, stolen, accessed, used, disclosed, copied, modified, or disposed of by any unauthorised persons or in any unauthorised manner.
BIG4 Hahndorf Resort only discloses Your Personal Information in limited circumstances
BIG4 Hahndorf Resort will only disclose the personal information You have provided to us to entities outside the BIG4 Hahndorf Resort group of companies if it is necessary and appropriate to facilitate the purpose for which Your personal information was collected pursuant to this Policy, including the provision of the Service.
BIG4 Hahndorf Resort will not otherwise disclose Your personal information to a third party unless You have provided Your express consent. However, You should be aware that BIG4 Hahndorf Resort may be required to disclose Your personal information without Your consent in order to comply with any court orders, subpoenas, or other legal process or investigation including by tax authorities, if such disclosure is required by law. Where possible and appropriate, we will notify You if we are required by law to disclose Your personal information.
The third parties who host our servers do not control, and are not permitted to access or use Your personal information except for the limited purpose of storing the information. This means that, for the purposes of Australian privacy legislation and Australian users of the Service, BIG4 Hahndorf Resort does not currently “disclose” personal information to third parties located overseas.
You may request access to Your personal information
It is Your responsibility to ensure that the personal information You provide to us is accurate, complete and up-to-date. You may request access to the information we hold about You, or request that we update or correct any personal information we hold about You, by setting out Your request in writing and sending it to us at marketing@hahndorfresort.com.au
BIG4 Hahndorf Resort will process Your request as soon as reasonably practicable, provided we are not otherwise prevented from doing so on legal grounds. If we are unable to meet Your request, we will let you know why. For example, it may be necessary for us to deny Your request if it would have an unreasonable impact on the privacy or affairs of other individuals, or if it is not reasonable and practicable for us to process Your request in the manner You have requested. In some circumstances, it may be necessary for us to seek to arrange access to Your personal information through a mutually agreed intermediary (for example, the Subscriber).
We’ll only keep Your personal information for as long as we require it for the purposes of providing You with the Service. However, we may also be required to keep some of Your personal information for specified periods of time, for example under certain laws relating to corporations, money laundering, and financial reporting legislation.
You can opt-out of any email communications
BIG4 Hahndorf Resort sends billing information, product information, Service updates and Service notifications to You via email. Our emails will contain clear and obvious instructions describing how You can choose to be removed from any mailing list not essential to the Service. BIG4 Hahndorf Resort will remove You at Your request.
BIG4 Hahndorf Resort has a privacy complaints process
If You wish to complain about how we have handled Your personal information, please provide our marketing team with full details of Your complaint and any supporting documentation:
Our marketing team will endeavour to provide an initial response to Your query or complaint within 10 business days, and investigate and attempt to resolve Your query or complaint within 30 business days or such longer period as is necessary and notified to you by our marketing team.
This policy may be updated from time to time.
BIG4 Hahndorf Resort reserves the right to change this Policy at any time, and any amended Policy is effective upon posting to this Website. BIG4 Hahndorf Resort will make every effort to communicate any significant changes to You via email or notification via the Service. Your continued use of the Service will be deemed acceptance of any amended Policy.
Last updated: January 2018
